Fannie Mae Single-Family Reverse Mortgage Loan Servicing Manual

This Reverse Mortgage Loan Servicing Manual (Manual) incorporates all Fannie Mae servicing-related guidelines for reverse mortgage loans. While the Manual sets forth specific servicing requirements unique to reverse mortgage loans, servicers must continue to comply with servicing requirements in the Fannie Mae Single-Family Servicing Guide (Servicing Guide) for reverse mortgage loans to the extent such requirements are not in conflict with the provisions contained in the Manual. In the event that the Manual and the Servicing Guide are conflicting, the servicer must follow the requirements in the Servicing Guide. If Fannie Mae does not specifically address a particular servicing responsibility, Fannie Mae’s standard requirements apply for reverse mortgage loans.

This Manual covers the standard requirements for servicing reverse mortgage loans for one- to four-unit properties owned or securitized by Fannie Mae. On behalf of Fannie Mae, servicers are servicing two reverse mortgage loan products: conventional Home KeeperTM mortgage loans and FHA HECM loans.